Last updated: May 2025

1. Information We Collect

When you use our website or contact us for a quote, we may collect the following types of information:

• Contact information — name, phone number, email address
• Property information — city, ZIP code, property type, and project details you provide
• Usage data — browser type, pages visited, time spent on pages (via analytics tools)
• Communications — messages you send us through forms or email

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule site visits and provide gate installation or repair services
• Send follow-up communications related to your project
• Improve our website and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze traffic and improve site functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

We may use services such as Google Analytics to understand how visitors use our site. These services may collect anonymized data about your visit.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

• Email service providers for responding to inquiries
• Analytics platforms (e.g., Google Analytics)
• Website hosting services

These providers are bound by their own privacy policies and are not permitted to use your information for any purpose beyond providing services to us.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Quote inquiries and project communications are typically retained for up to 3 years.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain uses of your information

To exercise these rights, contact us at info@prometheusgatesystems.com.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone: (323) 746-9041
• Email: info@prometheusgatesystems.com
• Service Area: Greater Los Angeles, CA